Your agency has asked for access to WP Engine. You don't need to share your password for it. WP Engine lets you add them with their own login, choose exactly what they can do, and remove them when the project ends. These are the clicks, checked against WP Engine's own help pages in October 2026.
Which role to choose
Pick the narrowest role that lets your agency do the work. Full, without billing is usually the right one.
| Role | What it allows | For an agency |
|---|---|---|
| Full, without billing | Manages sites and environments. No billing or account owner changes. | Usually the right one |
| Partial | Only the environments you tick. | If the work needs it |
| Full, with billing | Everything, including billing. | If the work needs it |
Add your agency to WP Engine
- Log in to the WP Engine User Portal.
- Open Users, then Account Users.
- Click Invite account user and enter your agency's email address.
- Choose the Full, without billing role, then click Invite user.
How you both know it worked
WP Engine emails your agency an invitation from wpengine.com. Once they accept it, they show in your WP Engine account's list of people with access, where you can see or change their role at any time.
Remove access when the project ends
- Open Users, then Account Users, in the WP Engine User Portal.
- Remove your agency's email address from the account.
- Change the SFTP passwords your agency used.
Do you have to share your password?
No. Every step above uses WP Engine's own invite, so your agency signs in with their own account, your two-step verification stays on, and anything they change is recorded under their name. How to give a developer access without sharing your password covers the other accounts agencies usually ask for.
Doing this for every client?
Agencies can send each client one Get Set Keys link instead of a page like this. It walks the client through WP Engine and the other platforms the project needs, and checks that each step is done.