How to give an agency access to WordPress

Add your agency to WordPress as Administrator without sharing a password: the exact steps, which role to pick and how to remove access later.

Checked October 20262 min read

Your agency has asked for access to WordPress. You don't need to share your password for it. WordPress lets you add them with their own login, choose exactly what they can do, and remove them when the project ends. These are the clicks, checked against WordPress's own help pages in October 2026.

Which role to choose

Pick the narrowest role that lets your agency do the work. Administrator is usually the right one.

Roles at a glance
RoleWhat it allowsFor an agency
AdministratorEverything on the site, including plugins, themes, settings and users.Usually the right one
EditorPublishes and manages all posts and pages. No plugins, themes or settings.If the work needs it

Add your agency to WordPress

  1. Sign in at yoursite.com/wp-admin and go to Users, then Add User.
  2. Enter a username for your agency and your agency's email address as the email.
  3. Tick Send User Notification so your agency gets an email to set a password.
  4. Set Role to Administrator, then click Add User.

WordPress 6.7 and older call the menu and button Add New User. On a WordPress.com site, go to Users, then All Users, and click Add a team member instead.

How you both know it worked

WordPress emails your agency an invitation from wordpress.com. Once they accept it, they show in your WordPress account's list of people with access, where you can see or change their role at any time.

Remove access when the project ends

  1. Go to Users, then All Users.
  2. Hover over the account your agency used and click Delete.
  3. Choose Attribute all content to another user, pick your own account, then click Confirm Deletion.

Do you have to share your password?

No. Every step above uses WordPress's own invite, so your agency signs in with their own account, your two-step verification stays on, and anything they change is recorded under their name. How to give a developer access without sharing your password covers the other accounts agencies usually ask for.

Doing this for every client?

Agencies can send each client one Get Set Keys link instead of a page like this. It walks the client through WordPress and the other platforms the project needs, and checks that each step is done.

Sources

  1. Users Add New screen (WordPress Documentation)
  2. Users screen (WordPress Documentation)
  3. Roles and Capabilities (WordPress Documentation)

Platforms change their screens often. These steps were checked against the official pages above in October 2026.

Send one link instead of this page.

Get Set Keys walks your client through each step and checks it is done. Ten founding places, launching November 2026.

Reserve a place

Other platforms